Contact & Service

Due to a high volume of inquiries, it may currently take approximately 2 business days for us to assist you.

We appreciate your understanding.

Here you’ll find all the information about the returns process.

Our customer service is available during these hours:

Mon–Fri: 8:00 a.m.–5:00 p.m.

Due to a high volume of inquiries, it may currently take approximately 2–3 business days for us to assist you.
We appreciate your understanding.

Available to our retailers and business partners during the following hours:

Mon–Thu: 9:00 a.m.–5:30 p.m.
Fri: 9:00 a.m.–4:00 p.m.

Due to a high volume of inquiries, it may currently take 2–3 business days before we can assist you.
We appreciate your understanding.

You can find more information about dates and bookings at the BLACKROLL® Academy.

Due to a high volume of inquiries, it may currently take approximately 5 business days for us to assist you.
We appreciate your understanding.

Due to a high volume of inquiries, it may currently take 2 to 3 business days before we can assist you.
We appreciate your understanding.

Would you like to join the BLACKROLL® team? Apply here.

To submit a contact request, please visit our Partnerships page and fill out the contact form there. Your request will be sent directly to our Partnerships Team, and they will get back to you shortly.